Privacy Policy

Privacy Policy

Introduction

Welcome to https://relationship-counseling-gilbert-arizona.couplesresilience.com (hereafter referred to as “Relationship Counseling Gilbert Arizona,” “we,” or “our”). We are committed to maintaining the privacy and security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, and protection of data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

Please note that this policy does not extend to third-party services or websites linked from our platform, as they have their own privacy policies governing user data.

Processing Activities

Your interactions with us may involve various data processing activities, including:

  • Account Management: When you create an account on our platform, we collect and store your account information, such as your name, contact details, and login credentials.
  • Payment Transactions: We process payment information if you choose to purchase our services or products, including credit card details and billing addresses.
  • Financial Data: This includes any financial records related to transactions on our platform.
  • Purchase History: We maintain a record of your purchases, including the products or services acquired and relevant order details.
  • Device Identifiers: Our systems may collect unique identifiers from your mobile devices for improved user experience and analytics.
  • Location Data: With your consent, we can access location information to provide personalized content or services.
  • Feedback and Reviews: We encourage users to share feedback and reviews, which help us improve our offerings.
  • Social Media Integration: If you choose to log in through social media accounts, we may collect data from those platforms.

Personal Data Collection

We collect personal data in various forms, including:

  • Basic account details such as your name, email address, and phone number.
  • Payment information for secure transactions.
  • Financial records for accounting and service delivery purposes.
  • Purchase history to personalize recommendations.
  • Mobile device identifiers to enhance user experience.
  • Location data when you opt-in for location services.
  • Feedback, reviews, and survey responses to improve our platform.
  • Social media information when users choose to connect their accounts.
  • Product usage data to analyze customer behavior and preferences.

This data is collected through direct user input, interactions with our systems, and automated technologies, ensuring transparency in the collection process.

Cookies and Tracking Technologies

We employ cookies and similar tracking technologies for several purposes:

  • Strictly Necessary: These cookies are essential for the basic functionality of our website and services, enabling features like secure log-ins and account management.
  • Preferences: We use these to remember your preferences, such as language settings or display options, for a more personalized experience.
  • Analytics: Analytics cookies help us track site usage, analyze trends, and understand user behavior to improve our platform’s performance.

Users have the option to manage and control non-essential cookies through our built-in Cookie Manager. For detailed information on our cookie policy, please refer to our Cookie Policy.

Data Retention and Deletion

We adhere to data retention policies that are in compliance with applicable laws and regulations. Personal data is retained for as long as necessary to fulfill the purposes for which it was collected. Once these purposes have been met or if you request deletion, we will securely delete or anonymize your data.

Security Measures

Relationship Counseling Gilbert Arizona prioritizes the security of user data. We implement robust organizational and technical safeguards to protect personal information from unauthorized access, disclosure, alteration, or destruction. This includes encrypted communication channels and secure third-party processing partners who adhere to strict data protection standards.

Children’s Privacy

We do not intentionally collect or solicit personal data from children under the age of 18. Our services are designed for a general audience, and we encourage parents and legal guardians to supervise their children’s online activities.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

  • Access to your information and details about how it is processed.
  • Rectification or updating of inaccurate data.
  • Erasure (right to be forgotten) under specific circumstances.
  • Restriction or objection to the processing of your data in certain cases.
  • Data portability, allowing you to transfer your data to another controller.
  • The right to withdraw consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.
  • The right to lodge a complaint with a supervisory authority if you believe your privacy rights have been infringed.

To exercise these rights or seek clarification, please contact our Data Protection Officer using the contact details provided below.

Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page with a revised effective date. We encourage users to review this policy periodically to stay informed about how we protect their personal information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact us:

  • Email: privacy@relationship-counseling-gilbert-arizona.couplesresilience.com
  • Mailing Address: Relationship Counseling Gilbert Arizona, Data Protection Team, [Address], [City, State, ZIP Code]

We appreciate your trust in using our services, and we are committed to protecting your privacy throughout your interaction with us.